Aged 16-24 and keen to take control of your sexual health?

We can help

Here you access information and services which will help you stay healthy and happy.

 

We can help you with:

eC-Card Scheme

Aged 16-24? Pick up FREE condoms and lube from convenient locations across the county with our discrete and easy-to-use app.

Pregnancy Tests

Think you might be pregnant? Pick up a FREE pregnancy test and receive all the support you need to make sense of the result.

Contraception

Keen to avoid an unplanned pregnancy? Understand the right choice for you, including oral contraception, condoms or the ‘morning after’ pill.

Self-Test Kits

We all have concerns and questions from time to time! Our clinicians are on hand to help.

STIs

If you think you have or may be exposed to HIV, we can help you access PEP and PrEP to reduce the risk of infection.

Wellbeing

Free condoms and lube for young people aged 16-24 across Suffolk. It’s as easy as 1-2-3…

Book Online

What to expect from us

Becoming sexually active can be an anxious time when you’re a young adult! We’re here to help – not judge – with simple services, friendly advice and a sympathetic ear.

Calling the Helpline

Becoming sexually active can be an anxious time when you’re a young adult! We’re here to help – not judge – with simple services, friendly advice and a sympathetic ear.

Did you know young parents under the age of 20 can receive free funding to stay in education.
For more details and information about how to apply for funding visit: C2L guide for 2023-2024

Other stuff you might find useful:

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Contraception Spotlight: Condoms

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Spotlight on STIs: Understanding Syphilis

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At Suffolk Sexual Health Service, we continue our series on sexually transmitted infections (STIs) with a focus on syphilis this month. STIs are infections transmitted through unprotected sexual contact, including

STI Spotlight: HIV – What You Need to Know

STI Spotlight: HIV – What You Need to Know

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What are pronouns and why do they matter?

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STI Spotlight: Trichomoniasis – What You Need to Know

STI Spotlight: Trichomoniasis – What You Need to Know

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We are…

Friendly

We want to make you feel as comfortable as possible. Very little shocks us!

We believe a friendly hello and a reassuring smile can go a long way to put you at ease and help you access the support you need.

Confidential

Our clinics and clinicians are confidential and discrete.

Whatever your needs or circumstances, we understand and can help. We never make judgements.

Sexual health services keep separate medical records and will only share information with your GP or other professionals if you agree to it.

Helpful

The aim of our clinics, doctors, nurses and other staff is to help you maintain good sexual health.

We’ve everything you need to protect yourself and your partners. All you need to do is ask and our friendly team will help however we can.

Calling the Helpline

Friendly | Understanding | Helpful

Our confidential helpline is delivered by friendly and trained individuals.

Though everyone’s needs are unique, we have experience helping with every possible sexual health issue or challenge.

Whatever you need, we will simply listen carefully, offer you advice and ensure you get the help you need.

Helpline opening hours

Monday to Friday – 8 am to 8pm
(Closed bank holidays)
Saturday – 8 am to 1 pm

Out of hours

Seek advice from NHS 111,
contact them by telephone on 111
or visiting NHS 111 Online

Useful Links

Services | Help & Advice

Our Resource Hub

Information | Guides | Advice

Our resource hub is a great place to learn more and get answers.

We’ve an extensive range of downloadable content on contraception, birth control, the law surrounding sex, STIs, treatments and much more.

Call our helpline on 0300 303 9982

FAQ's

Clear answers to common questions

Contacting a sexual health service for the first time can be a little daunting, so here are some easy answers to many of the questions you may have.

Our colleague will ask a few simple questions to understand your circumstances and the support you need – so relax and take your time.

Everything is completely confidential. Nothing will be sent to your home address.

We’ll help you access whatever you need.

This may include talking through your situation, giving you advice, helping you access protection or contraception or organising a STI test.

We offer discreet and easy STI self test kits for many of the most common infections.

If an alternative test or examination is needed, we’ll help you book in a confidential appointment at a local clinic.

We will never ask you to expose any part of your body during a video consultation.

If an examination is required, we’ll book an appointment at a clinic where a doctor will make any examination as quick and unobtrusive as possible.

No one. Your appointment and test results are confidential.

Sexual health services keep separate medical records and will only share information with your GP or other professionals if you agree to it.

If a test is required, many can be conducted by yourself at home. Other infections may need a visit to a clinic.

Most require a sample or urine or swab of the infected area. Others may require a blood test. This will all be explained to you before the test is arranged.

Firstly, please don’t worry, almost all STIs are now treatable.

You’ll be contacted so you can discuss the result and any suggested treatment with a doctor or nurse. In addition to any appropriate medication, you may be offered counselling and other forms of support to help you cope.